Welcome to Handmade Suds (handmadesuds.in). By accessing or using our website, you agree to be bound by the following Terms and Conditions. Please read them carefully before making a purchase or using our services. If you do not agree with these terms, please refrain from using our website.

1. General

• These Terms and Conditions govern your use of handmadesuds.in and the purchase of products from Handmade Suds.
• We reserve the right to modify these terms at any time. Changes will be updated on this page, and continued use of the website constitutes acceptance of the revised terms.
• Handmade Suds operates under the laws of India, and any disputes arising from these terms will be subject to the jurisdiction of courts in [Insert City, e.g., Mumbai], India.

2. Eligibility

• By using this website, you confirm that you are at least 18 years old or have the consent of a legal guardian.
• You agree to provide accurate, complete, and current information during account creation, order placement, or any other interaction with the website.

3. Product Information

• All products listed on handmadesuds.in are handmade soaps crafted with care. We strive to provide accurate descriptions, images, and pricing for all products.
• Minor variations in color, texture, or packaging may occur due to the handmade nature of our products. These variations do not constitute defects.
• Prices are subject to change without prior notice. The price at the time of order placement will apply.

4. Orders and Payments

• Order Acceptance: Placing an order does not guarantee acceptance. We reserve the right to refuse or cancel an order for reasons including but not limited to product unavailability, pricing errors, or suspected fraudulent activity.
• Payment: We accept payments via [credit/debit cards, UPI, net banking, Cash on Delivery]. All payments must be made in Indian Rupees (INR).
• Pricing Errors: In case of a pricing error, we may cancel the order and issue a full refund or offer you the option to pay the correct price.
• Taxes: Prices displayed include applicable taxes unless otherwise stated. Additional taxes or duties may apply based on your location.

5. Shipping and Delivery

• Please refer to our Shipping Policy for details on shipping charges, timelines, and processes.
• Handmade Suds is not responsible for delays or non-delivery due to incorrect address details provided by the customer or unforeseen circumstances (e.g., natural disasters, courier delays).

6. Cancellations, Returns, and Refunds

• Cancellations: Orders can be cancelled as per our Cancellation Policy.
• Returns: Please refer to our Return Policy for information on returning products.
• Refunds: Refunds for cancelled or returned orders will be processed within 7-10 business days to the original payment method. Processing times may vary depending on your bank or payment provider.

7. Intellectual Property

• All content on handmadesuds.in, including images, logos, product descriptions, and website design, is the property of Handmade Suds or its licensors and is protected by intellectual property laws.
• You may not reproduce, distribute, or use any content from the website without prior written permission from Handmade Suds.

8. User Conduct

• You agree not to use the website for any unlawful or prohibited activities, including but not limited to:
  • Attempting to gain unauthorized access to our systems.
  • Posting or transmitting harmful, offensive, or illegal content.
  • Engaging in fraudulent activities or misrepresenting your identity.
• Any violation of these terms may result in termination of your account or access to the website.

9. Limitation of Liability

• Handmade Suds is not liable for any indirect, incidental, or consequential damages arising from the use of our website or products.
• We do not guarantee that the website will be error-free, secure, or uninterrupted. You use the website at your own risk.
• Our liability for defective products is limited to replacement or refund as per our Return Policy.

10. Privacy

• Your use of handmadesuds.in is governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information.

11. Force Majeure

• Handmade Suds is not liable for failure to fulfill obligations due to events beyond our control, including but not limited to natural disasters, strikes, government regulations, or technical failures.

12. Termination

• We reserve the right to terminate or suspend your access to the website at our discretion, without notice, for any violation of these Terms and Conditions or for any other reason deemed necessary.

13. Governing Law and Dispute Resolution

• These Terms and Conditions are governed by the laws of India.
• Any disputes arising from your use of the website or purchase of products will be subject to the exclusive jurisdiction of courts in [Noida], India.

14. Contact Information

For any questions, concerns, or assistance regarding these Terms and Conditions, please contact us at:

• Email: support@handmadesuds.in
• Phone/WhatsApp: +91-7536858009
• Address: One ninety apartment smeb, Gautam Buddha Nagar, UP 201301

15. Policy Updates

• Handmade Suds reserves the right to update these Terms and Conditions at any time. Changes will be posted on this page, and the “Last Updated” date will reflect the latest revision.
• Continued use of the website after changes constitutes acceptance of the updated terms.

Last Updated: June 25, 2025

Thank you for choosing Handmade Suds. We value your trust and strive to provide you with the best handmade soap experience!